{"id":1962,"date":"2023-01-24T18:50:50","date_gmt":"2023-01-24T18:50:50","guid":{"rendered":"https:\/\/fonexmedya.com\/?p=1962"},"modified":"2023-01-24T18:50:51","modified_gmt":"2023-01-24T18:50:51","slug":"bt-telekomunikasyon-duzenleyicisi-tarafindan-sorusturuluyor","status":"publish","type":"post","link":"https:\/\/fonexmedya.com\/?p=1962","title":{"rendered":"BT, telekom\u00fcnikasyon d\u00fczenleyicisi taraf\u0131ndan soru\u015fturuluyor."},"content":{"rendered":"
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BT, m\u00fc\u015fteriler yeni mobil ve geni\u015f bant anla\u015fmalar\u0131 imzalad\u0131\u011f\u0131nda kurallar\u0131 \u00e7i\u011fnedi\u011fi endi\u015fesiyle telekom\u00fcnikasyon d\u00fczenleyicisi taraf\u0131ndan soru\u015fturuluyor.<\/span><\/b><\/p>\n<\/div>\n<\/div>\n

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Ofcom, telekom devinin insanlara sa\u011flamas\u0131 gereken “a\u00e7\u0131k ve basit” s\u00f6zle\u015fme bilgilerini verip vermedi\u011fini kontrol ediyor.<\/span><\/p>\n<\/div>\n<\/div>\n

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\u0130ki BT yan kurulu\u015fu olan EE ve Plusnet’in bu kurallar\u0131 ihlal etti\u011fine dair kan\u0131t ald\u0131\u011f\u0131n\u0131 s\u00f6yledi.<\/span><\/p>\n<\/div>\n<\/div>\n

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BT, Ofcom ve soru\u015fturmas\u0131yla “tamamen me\u015fgul” oldu\u011funu s\u00f6yledi.<\/span><\/p>\n<\/div>\n<\/div>\n

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Telekom sa\u011flay\u0131c\u0131lar\u0131n\u0131n, kaydolmadan \u00f6nce m\u00fc\u015fterilere s\u00f6zle\u015fme bilgilerini ve ana s\u00f6zle\u015fme h\u00fck\u00fcmlerinin k\u0131sa – genellikle bir sayfal\u0131k – bir \u00f6zetini vermeleri gerekir.<\/span><\/p>\n<\/div>\n<\/div>\n

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Bu kural ge\u00e7en y\u0131l Haziran ay\u0131ndan beri uygulanmaktad\u0131r.\u00a0De\u011fi\u015fiklik, hanehalk\u0131 b\u00fct\u00e7elerinin a\u011f\u0131r bask\u0131 alt\u0131nda oldu\u011fu bir d\u00f6nemde, insanlar\u0131n s\u00fcrpriz fiyat art\u0131\u015flar\u0131n\u0131n tuza\u011f\u0131na d\u00fc\u015fmekten ka\u00e7\u0131nmas\u0131na yard\u0131mc\u0131 olmak i\u00e7in tasarland\u0131.<\/span><\/p>\n<\/div>\n<\/div>\n

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\u00d6zet, \u00f6nemli bilgileri i\u00e7ermelidir.\u00a0Geni\u015f bant h\u0131z\u0131, fiyat, s\u00f6zle\u015fmenin s\u00fcresi ve bir m\u00fc\u015fterinin s\u00f6zle\u015fmesini erken bitirmeye karar vermesi durumunda h\u00fck\u00fcm ve ko\u015fullar gibi \u015feyleri i\u00e7erir.<\/span><\/p>\n<\/div>\n<\/div>\n

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Engelli m\u00fc\u015fteriler de belgeleri eri\u015filebilir bir bi\u00e7imde isteyebilir.<\/span><\/p>\n<\/div>\n<\/div>\n

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Ofcom, kurallar\u0131n insanlar\u0131n g\u00fcvenle al\u0131\u015fveri\u015f yapmalar\u0131na ve kendileri i\u00e7in do\u011fru anla\u015fma hakk\u0131nda bilin\u00e7li se\u00e7imler yapmalar\u0131na yard\u0131mc\u0131 olman\u0131n \u00f6nemli bir yolu oldu\u011funu s\u00f6yledi.<\/span><\/p>\n<\/div>\n<\/div>\n

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D\u00fczenleyici, bir BT yan kurulu\u015fu olan Plusnet’in “bu gereksinimlere uymam\u0131\u015f olabilece\u011finden” “\u015f\u00fcphelenmek i\u00e7in nedenleri” oldu\u011funu s\u00f6yledi.<\/span><\/p>\n<\/div>\n<\/div>\n

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Bu, d\u00fczenleyicinin yine BT grubunun bir par\u00e7as\u0131 olan EE hakk\u0131nda Ekim ay\u0131nda bir soru\u015fturma a\u00e7mas\u0131n\u0131n ard\u0131ndan geldi – ayn\u0131 zamanda kurallar\u0131 \u00e7i\u011fnedi\u011finden \u015f\u00fcphelendikten sonra.<\/span><\/p>\n<\/div>\n<\/div>\n

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Ofcom \u015funlar\u0131 s\u00f6yledi: “Sonu\u00e7 olarak, ara\u015ft\u0131rmam\u0131z \u015fimdi BT’nin Ofcom’un kurallar\u0131n\u0131, bu i\u015ftiraklerin her birinin \u015f\u00fcpheli ihlalleri nedeniyle ihlal edip etmedi\u011fini de\u011ferlendirecek.<\/span><\/p>\n<\/div>\n<\/div>\n

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“Soru\u015fturmam\u0131z ilerledik\u00e7e daha fazla bilgi toplayaca\u011f\u0131z ve g\u00fcncellemeler sa\u011flayaca\u011f\u0131z.”<\/span><\/p>\n<\/div>\n<\/div>\n

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BT s\u00f6zc\u00fcs\u00fc, “M\u00fc\u015fterilerimizin tam olarak bilgilendirilmesini istiyoruz ve sat\u0131\u015f bilgilerini \u00f6nceden, a\u00e7\u0131k ve \u015feffaf hale getiriyoruz.<\/span><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

BT, m\u00fc\u015fteriler yeni mobil ve geni\u015f bant anla\u015fmalar\u0131 imzalad\u0131\u011f\u0131nda kurallar\u0131 \u00e7i\u011fnedi\u011fi endi\u015fesiyle telekom\u00fcnikasyon d\u00fczenleyicisi taraf\u0131ndan soru\u015fturuluyor. Ofcom, telekom devinin insanlara sa\u011flamas\u0131 gereken “a\u00e7\u0131k ve basit” s\u00f6zle\u015fme bilgilerini verip vermedi\u011fini kontrol ediyor. \u0130ki BT yan kurulu\u015fu olan EE ve Plusnet’in bu kurallar\u0131 ihlal etti\u011fine dair kan\u0131t ald\u0131\u011f\u0131n\u0131 s\u00f6yledi. BT, Ofcom ve soru\u015fturmas\u0131yla “tamamen me\u015fgul” oldu\u011funu s\u00f6yledi. …<\/p>\n","protected":false},"author":1,"featured_media":1963,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,20,21],"tags":[587,589,591,588],"class_list":["post-1962","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tie-world","category-tie-tech","category-tie-life-style","tag-bt","tag-ofcom","tag-telekom-devi","tag-telekomunikasyon"],"_links":{"self":[{"href":"https:\/\/fonexmedya.com\/index.php?rest_route=\/wp\/v2\/posts\/1962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fonexmedya.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fonexmedya.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fonexmedya.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fonexmedya.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1962"}],"version-history":[{"count":1,"href":"https:\/\/fonexmedya.com\/index.php?rest_route=\/wp\/v2\/posts\/1962\/revisions"}],"predecessor-version":[{"id":1964,"href":"https:\/\/fonexmedya.com\/index.php?rest_route=\/wp\/v2\/posts\/1962\/revisions\/1964"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fonexmedya.com\/index.php?rest_route=\/wp\/v2\/media\/1963"}],"wp:attachment":[{"href":"https:\/\/fonexmedya.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1962"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fonexmedya.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1962"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fonexmedya.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}